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Dish Network DISH 1000.2
Dish Network DISH 1000.2
$85.00
Shipping & Returns Shipping & Returns
Satisfaction Guarantee

We want you to be completely satisfied with your purchase. If you are not, simply return the items you don't want in brand new condition within 15 days and we will refund your money or exchange the item subject to return policy below. Satellite Dish sales are final and can not be returned.

Manufacturers Warranty & Return Policies:

MANUFACTURER:

Warranty is as follows, and extends ONLY to the original USA user of the equipment and is limited to the purchase price of each part. This warranty only covers USA buyers in the 48 contiguous North American states and does not extend to non-USA buyers or USA buyers living abroad. International Non-USA buyers should contact the manufacturer directly about any warranty coverage or claim in their country. Manufacturers) warrant products against defects in materials or workmanship as follows:

PARTS & LABOR:

For a period of one (1, through 5 ) years (Depending on the Manufacturers / Distributor) from the original date of purchase, if manufacturer determines that the equipment is defective subject to the limitations of this warranty, manufacturer will replace or repair it at no charge for labor. Manufacturer warrants any such work done against defects in materials or workmanship for the remaining portion of the original warranty period.

LIMITED WARRANTIES:

Some of the products on this site may have a special warranty and will be listed on the product page and superseeds the warranty time period

This warranty "does not cover" cosmetic damage, damage due to lightning, electrical surges, fire, flood, or other acts of God, accident, misuse, abuse, repair or alteration by other than our factory service, negligence, or improper or neglected maintenance. Consumer instruction, physical set up or adjustment of any consumer electronic equipment, remote control batteries, signal reception problems, loss of use of the equipment, or unused programming charges due to equipment malfunction.

When you buy a receiver from us, your receiver will be sent to you with the latest software and firmware from the manufacturer. 3rd party software are not supported by us or the manufacturer and if used it will void the equipment manufacturers warranty Immediately. Note that the software is incompatible across various models. If you upload the wrong software and create a problem with the receiver, this will not only void your warranty and but may make your receiver inoperable. It may require service which is not covered under the warranty. File transfers errors are entirely your responsibility and we are not responsible for any receivers problems as a result of that. To avoid invaliding your warranty, contact your dealer to have a factory trained technician upload software to your receiver. Only official software and upgrades available from the manufacturers can be used with our receivers. Under no circumstances, should any other software be used with a receiver.

SATELLITE DISHES:

Purchased through this site are non-refundable. We will only replace defective parts.

BUNDLED ITEMS:

If an item in the bundle is returned for refund the refund is calculated by deducting the full retail price of the items you are keeping from the bundled price and the remaining amount (your refund) will then be subject to all returned merchandise fees.

This warranty "does not cover"

Equipment sold AS IS, or WITH ALL FAULTS, equipment removal or reinstallation, shipping damage if the equipment was not packed and shipped in the manner prescribed, nor equipment purchased, serviced, or operated by other dealers.

RETURN PROCEDURE:
  • 20% minnimum restocking fee on returns or exchanges -
  • Shipping damages and / or shortages must be reported to the carrier immediately to 2 days.
  • We are not responsible for shipping damages.
  • Simply complete the Return Material Authorization (RMA) Number request form. No returned merchandise will be accepted without a valid return authorization number on the shipping label. To obtain an RMA number, the Customer should be prepared to give the following information:
    1. Customer name and address
    2. Serial number of the product
    3. Description of the malfunction or defect, if any
    4. Proof of date of purchase and a copy of the original invoice.
    5. Model number, and any options.
    6. NOTE: A copy of your invoice or customer receipt is required with any warranty claims or returned items


Return Material Instructions: Returned merchandise for Repair:
  • Make sure you complete and return to the manufacturer the warranty registration card provided with your receiver purchase.
  • A labor & return freight charge up to $40.00 will be assessed on products or accessories returned for warranty repair in which no fault is found.
  • Customer is solely responsible if RMA Merchandise is damaged in shipping. Any such unit will be repaired at standard out of warranty rates.
  • Customer is responsible for shipping / insurance to Manufacturer, Distributors, or our Warehouse. We are not responsible for returned items lost during shipping. Make sure you insure the contents for its full retail replacement value.
  • RMA numbers are valid for no more than 15 (fifteen) days from issue date.
  • RMA Merchandise cannot be delivered on a specific date.
  • We will attempt to ship RMA Merchandise from Mail-In Service within 5 to 10 working days of receiving the unit.
  • Merchandise will be considered abandoned if no contact with the customer can be made within (2) months of receipt. At that time, the abandoned merchandise will become the property of JustFTA.com
  • warranty work beyond 30 days from ordering date is provided by the manufacturer and/or their representative directly and not by us. When you got your order the first time, your item came with a warranty card and the address where to send it for repairs or warranty claim.
Returned merchandise for Refund:
  • All returned merchandise for refund must be in absolute perfect and new condition, in original carton with all manufacturers included accessories.
  • Minimum restocking fee is 20% for all returned merchandise.
  • Missing accessories will result in a reduced credit amount by the actual replacement cost of those items.
  • All warranty cards (if initially provided by the manufacturer) must be left blank.
  • Original merchandise box must not be defaced or altered in any way.
  • If products is purchased in new condition and returned in a condition such that it cannot be resold as like new ( damaged, scratched, with missing or damaged packaging, and/or missing parts), additional 25% refurbish fee will be applied in addition to the restocking fee.
  • Merchandise initially returned as defective, whose defect cannot be verified, will incur a restocking fee as well as a freight charge for replacement shipment.
  • Merchandise initially shipped 'double-boxed' must be returned to us double boxed.
  • Shipping charges we incur are not refundable unless the return is due to our error.
  • Purchaser is responsible for shipping / insurance to our warehouse. We are not responsible for returned items lost during shipping.
  • Credits will be posted to the appropriate account within 14 days of receipt
  • Any freight damaged goods should be reported immediately within immediately to 2 days of receipt to UPS ,FedEX, DHL or USPS.
  • Customers will receive less than full credit on any merchandise returned to sender as either refused or undeliverable (other than freight damaged goods) due to return shipping charges.
  • NO RETURNS ARE ACCEPTED beyond 15 days from delivery date.
Packaging the unit:
  • Use the original shipping box and packaging materials if possible.
  • If the original packaging is not available use a box that will allow for proper protection.
  • Include a copy of your invoice / receipt inside the package.
Addressing the unit:
  • We will advise you as to where to send your product
  • The RMA # must appear on the outside of the package or our Manufacturers, Distributors, or our or their Receiving Department will refuse to accept the package.
Shipping the unit:
  • You are responsible to pay for shipping the unit to us.
  • We recommend that you insure your package, as we cannot be responsible for any damage to or loss of the unit until it is received in our facility.
  • The following shipping methods are recommended:
  • Federal Express, UPS, DHL, or other shipping service.
  • US Postal Service – Certified or Registered, Return Receipt Requested
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